Global Delivery Technique

Global Delivery Technique allows us to provide reliable, scalable and cost effective delivery of services and solutions.....

 


 

Delivery Excellence

GlobeIT Solutions leverages its years of deep understanding of evolving customer priorities and the contributions from practitioners across the globe to develop its very own suite of Methodologies for ‘Delivery Excellence’ .

Continual Service Delivery Improvement

GlobeIT Solutions focuses on delivering highest levels of customer service and responsiveness. We continuously focus on delivery and related process improvement. This is done through a mature and institutionalized process based on the ‘Plan To—Do—Check To—Act’ cycle depicted below.


Continual Service Delivery Improvement Cycle

Service delivery processes are continually improved using feedback obtained through customer connects and surveys, audits, various metrics, best practices, etc. Analysis of these inputs provides corrective and preventive actions (CAPA) and is used for improving delivery processes continually.